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Our Core Capabilities

At Clouderia, we focus on four core pillars that help organisations transform, automate, and grow with confidence.

Each area reflects our deep expertise, long-term experience, and commitment to delivering real, measurable value — from modern CRM systems and low-code solutions to advanced consulting services and custom-built enterprise applications.
 

Explore how our capabilities can support your digital transformation.

CRM

We design, implement, and optimise CRM solutions (Salesforce & Tabidoo) that support your business processes end-to-end. From Salesforce to low-code platforms, we help you streamline sales, service, and operations with data-driven automation and seamless integrations.

Document Management

Modern document workflows powered by automation and AI. We implement document management systems with AI-driven document recognition, OCR, classification, and smart workflows — turning unstructured files into usable data and efficient processes.

Consulting

Independent consulting that guides you from strategy to execution. We support clients with business analysis, process redesign, RFP/RFQ preparation, enterprise architecture, and technology selection to ensure long-term clarity and scalable solutions.

Custom Development

Tailored software and integrations built exactly for your needs. From enterprise applications and system integrations to full Salesforce managed package development, we deliver reliable engineering and long-term product support for your organisation or ISV solution.

Services

Salesforce 

We deliver end-to-end Salesforce implementations tailored to your business processes and long-term goals. Our team supports clients across the entire lifecycle — from strategy and requirements to system design, integration, and continuous improvement.
 

Our Salesforce services include:

  • Solution design & architecture for Sales Cloud, Service Cloud, Experience Cloud, Nonprofit Cloud, and custom modules

  • Business process analysis and optimisation for sales, service, marketing, and operations

  • Data model design, automation, reporting, and governance

  • Integrations with ERP, web portals, e-commerce, payment gateways, government systems, and custom platforms

  • Migration of data from legacy CRM/ERP systems

  • Custom development using Apex, Lightning Web Components, and platform APIs

  • User enablement — training, adoption support, and change management

  • Post-go-live support & long-term roadmap planning
     

We ensure that Salesforce becomes a stable, scale-ready platform that truly supports your business and delivers measurable value.

Tabidoo 

We help organisations digitalise their processes quickly and efficiently using Tabidoo, a flexible low-code/no-code platform ideal for building internal tools and replacing spreadsheets.
 

Our Tabidoo services include:

  • Process discovery and identification of workflows suitable for digitalisation

  • Design and configuration of Tabidoo applications tailored to your organisation

  • Creation of smart forms, approval flows, automations, and dashboards

  • Data migration from Excel, Google Sheets, legacy systems, or manual files

  • Integrations with CRM, ERP, DMS, accounting systems, and external APIs

  • Development of custom widgets, scripts, and automation logic

  • Training and onboarding for users and admins

  • Continuous enhancement and support as your processes evolve
     

We transform scattered spreadsheets, emails, and manual tasks into a structured, collaborative, and secure environment — without the need for heavy custom development.

Enterprise Applications Development

Comprehensive design, development, and implementation of enterprise internet/intranet applications and information systems.
Our services cover the full lifecycle — from requirements analysis and system modelling to deployment, support, and long-term maintenance.
 

We deliver:

  • Enterprise web and intranet applications

  • Information portals and communication interfaces

  • Integration with centralized and distributed data sources

  • Custom database systems on Informix and Oracle

  • Large-scale system modelling

  • Document-oriented systems based on IBM Notes/Domino

  • Secure communication and replication between local and remote sites
     

We provide access to data through modern web interfaces or terminal emulation (ArcTel), and we ensure reliable system operation through installation, administration, and ongoing technical support, including hotline services.

Enterprise Architecture

Design and optimisation of enterprise architecture supporting business strategy and long-term scalability.

Definition of architectural principles, standards, and governance ensuring a coherent and efficient IT landscape.

Creation of logical, application, and integration architectures to support CRM/ERP solutions, custom systems, and cloud platforms.
Evaluation of existing systems, identification of gaps, and development of roadmaps for modernisation and digital transformation.

Quality Assurance and Testing

Analysis, design, and documentation of test scenarios and test cases.
Execution of various types of tests without the need for your own equipment, testers, methodology, or processes (as an outsourced service).

Continuous integration and test automation.

RFP/RFQ Services

Comprehensive support for preparing and managing Requests for Proposal (RFP) and Requests for Quotation (RFQ) for enterprise technology solutions.

Requirements gathering, vendor-neutral documentation, and creation of evaluation criteria for selecting CRM, ERP, and other IT platforms.

Coordination of the end-to-end selection process, including supplier communication, technical validation, and recommendation reports.
Ensuring transparency, comparability, and high decision quality for large-scale technology investments.

Enterprise Applications Development

Design, project management, and implementation of enterprise internet/intranet applications.

Information portals, support for required communication channels, integration with various data sources — both centralized and distributed.

System and technical support, including hotline services.

Salesforce Managed Package Development

We provide complete, end-to-end development of Salesforce Managed Packages — from architecture and design to coding, packaging, release management, and long-term maintenance.

This service is ideal for software companies, startups, or product teams building solutions on the Salesforce platform who need a reliable and highly skilled external engineering partner.

Our specialization lies in acting as a full product engineering department for your Salesforce-based solution.

We take ownership of the entire delivery lifecycle, including:

  • Product architecture & technical design

  • Development of Apex logic, Lightning Web Components, flows, integrations, and platform automation

  • Creation of ISV-ready data models, permission models, and scalable application logic

  • Packaging, versioning, and release management (managed & unlocked packages)

  • Security reviews and best practices to meet Salesforce ISV standards

  • Integration development with external systems and APIs

  • Test automation, regression testing, and performance optimisation

  • Documentation, support materials, and release notes

  • Continuous product evolution and feature roadmap

  • Coordination with Salesforce security teams, AppExchange listing support
     

For many clients, we serve as a complete outsourced product engineering team, replacing the need to hire and manage a dedicated in-house Salesforce development department.
We ensure stable delivery, predictable budget planning, and a long-term technical vision aligned with your product strategy.

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